Key Towing Laws in New Jersey
NJSA 56:13-7
New Jersey consumer protection statutes applicable to towing operations.
Municipal Rate Setting
Each municipality in NJ sets its own maximum towing and storage rates through local ordinance.
Towing Advisory Board
Many NJ municipalities have towing advisory boards that oversee practices and set rates.
Credit Card Requirement
Licensed tow companies in NJ must accept major credit cards for payment.
Notification & Signage Requirements
Police Notification
Police notification required. Written notice to owner within 5 days.
Signage Requirements
Signs must be posted at each entrance with company name, phone, address, and fees.
Your Rights in New Jersey
- Right to municipally-regulated maximum rates
- Right to pay by credit card
- Right to 5-day written notification
- Right to personal property access
- Right to itemized receipt
- Right to file Division of Consumer Affairs complaints
How to File a Complaint in New Jersey
Complaint Agency
If you believe you were unfairly towed or overcharged, file a complaint with:
New Jersey Division of Consumer Affairs
Visit WebsiteSteps to File a Complaint:
- Document everything: take photos of signage, your parking location, vehicle condition, and all receipts.
- Note the date, time, tow company name, driver name, and truck number if available.
- Contact the New Jersey Division of Consumer Affairs to file a formal complaint.
- Consider filing in small claims court if you believe you are owed money for an illegal or improper tow.
Towing Costs in New Jersey
Average towing costs in New Jersey range from $100 to $190 for a local tow.
Frequently Asked Questions
What are the towing rates in New Jersey?
NJ towing rates are set by each municipality. Typical rates range from $125-$250 for standard tows. Contact your local municipal clerk office for the official rate schedule in your area.
Can tow companies in NJ refuse credit cards?
No. Licensed tow companies in New Jersey are required to accept major credit cards. If a company demands cash only, report them to the NJ Division of Consumer Affairs.
How do I dispute a tow in New Jersey?
File a complaint with the NJ Division of Consumer Affairs. You can also contact your municipal towing advisory board. Keep all documentation including receipts, photos, and communications.