Key Towing Laws in California
CVC 22658 - Private Property Towing
Strict requirements for non-consensual towing from private property including mandatory signage, property owner authorization, and vehicle release if owner returns before departure.
CVC 22651.07 - Rate Regulations
California Highway Patrol sets maximum tow and storage rates annually. Tow companies cannot charge above these rates for non-consensual tows.
One-Hour Free Release
If you return within one hour of the tow, many jurisdictions require vehicle release with no charge or just a drop fee.
Personal Property Access
Tow yards must allow access to personal belongings without charge during business hours, even if you cannot pay the tow fee.
Credit Card Requirement
All licensed tow companies must accept at least two major credit cards. Cash-only operations are illegal.
Notification & Signage Requirements
Police Notification
Tow companies must notify local law enforcement within 30 minutes and send written notice to the registered owner within 48 hours.
Signage Requirements
Signs must be at least 17x22 inches, clearly visible, posted at each entrance, with tow company name, phone number, and address.
Your Rights in California
- Right to have your vehicle released if you return before the tow truck leaves
- Right to pay by credit card (tow companies must accept at least two major cards)
- Right to access personal belongings in the vehicle without charge
- Right to an itemized written receipt
- Right to a tow hearing to dispute non-consensual tows
- Right to 48-hour written notification of tow and storage location
- Right to retrieve vehicle during business hours without appointment
How to File a Complaint in California
Complaint Agency
If you believe you were unfairly towed or overcharged, file a complaint with:
California Bureau of Automotive Repair (BAR)
Visit WebsiteSteps to File a Complaint:
- Document everything: take photos of signage, your parking location, vehicle condition, and all receipts.
- Note the date, time, tow company name, driver name, and truck number if available.
- Contact the California Bureau of Automotive Repair (BAR) to file a formal complaint.
- Consider filing in small claims court if you believe you are owed money for an illegal or improper tow.
Towing Costs in California
Average towing costs in California range from $95 to $180 for a local tow.