Towing Laws in Massachusetts (2026): Max Fees & Your Rights

Towing Laws in Massachusetts

Max tow:$132Max storage:$35/day

Storage fees stack up every day your car sits in the lot - the sooner you act, the less you owe.

Reviewed July 6, 2026 by Daniel Richardson

Know your rights: towing regulations, maximum fees, and consumer protections in Massachusetts (MA).

Key Towing Laws in Massachusetts

MGL Chapter 266 Section 120D

Governs non-consensual towing from private property including rate caps and consumer protections.

Division of Standards Oversight

State agency regulates tow rates, licenses operators, and investigates complaints.

Boston-Specific Rules

City of Boston has additional towing ordinances and a dedicated tow hearing process.

Storage Facility Standards

Tow yards must meet specific requirements for security, lighting, and access.

Notification & Signage Requirements

Police Notification

Before removal, property controller must notify police chief in writing (vehicle info, addresses, towing company). Written notice to owner required by registered mail within 7 days of tow. Non-compliance = mandatory release at no charge. (M.G.L. c. 266, § 120D)

Signage Requirements

Clear, visible signs at each entrance with towing company details and fee schedule.

Your Rights in Massachusetts

Right to state-regulated maximum rates
Right to vehicle release if present before tow truck departs
Right to tow hearing in Boston
Right to personal property access
Right to pay by credit card
Right to file Division of Standards complaints

How to File a Complaint in Massachusetts

Complaint Agency

If you believe you were unfairly towed or overcharged, file a complaint with:

Massachusetts Division of Standards

Visit Website

Steps to File a Complaint:

Document everything: take photos of signage, your parking location, vehicle condition, and all receipts.
Note the date, time, tow company name, driver name, and truck number if available.
Contact the Massachusetts Division of Standards to file a formal complaint.
Consider filing in small claims court if you believe you are owed money for an illegal or improper tow.

Official Sources & Legal References

The fees and rules on this page are drawn from these primary sources - official statutes, administrative codes, and state regulator schedules. We link them so you can verify every figure yourself.

Mass.gov - Involuntary/Trespass Towing Rates and Regulations (220 CMR 272.00, MA Dept. of Public Utilities)
mass.gov
M.G.L. c. 159B, § 6B - statutory authority + $35 storage cap
malegislature.gov
220 CMR 272.03 - Rates for the Towing of Motor Vehicles (Cornell LII)
law.cornell.edu

Regulated by Massachusetts Division of Standards.

Last reviewed July 6, 2026 by Daniel Richardson against Massachusetts's official state statutes and regulator schedules.

Towing Costs in Massachusetts

Average towing costs in Massachusetts range from $110 to $200 for a local tow.

View Massachusetts Towing Costs Calculate Your Towing Cost Massachusetts impound & storage fees What to do with an abandoned or junk vehicle

Frequently Asked Questions

What are the towing rate caps in Massachusetts?

Massachusetts Division of Standards sets maximum rates for non-consensual tows, typically $100-$150 for standard vehicles. Storage fees are regulated at approximately $35 per day. Boston may have slightly different rate schedules.

How do I get a tow hearing in Boston?

Contact the City of Boston Transportation Department to request a tow hearing. You generally have 7-14 days to request a hearing. Bring all documentation including photos, receipts, and any witness information.

Can I get my car back in Massachusetts without full payment?

Massachusetts law generally requires payment before vehicle release. However, you cannot be charged more than the regulated maximum rates. If you believe charges are excessive, pay the regulated rate and file a complaint for the difference.