Key Towing Laws in Connecticut
Rate Regulation
Connecticut Department of Motor Vehicles sets maximum towing and storage rates that all licensed operators must follow.
Licensing Requirements
All tow operators must be licensed by the state and carry minimum insurance coverage.
Vehicle Release Rights
Owners can retrieve vehicles during business hours upon presenting proper documentation and payment.
Abandoned Vehicle Timeline
Vehicles unclaimed for 15+ days may be processed as abandoned after proper notification.
Notification & Signage Requirements
Police Notification
Police notification required within 2 hours of non-consensual tow.
Signage Requirements
Private property must display towing signs at entrances with company name and phone number.
Your Rights in Connecticut
- Right to regulated maximum tow and storage rates
- Right to retrieve vehicle during business hours
- Right to personal property access without charge
- Right to an itemized receipt
- Right to file DMV complaints against licensed operators
How to File a Complaint in Connecticut
Complaint Agency
If you believe you were unfairly towed or overcharged, file a complaint with:
Connecticut Department of Motor Vehicles
Visit WebsiteSteps to File a Complaint:
- Document everything: take photos of signage, your parking location, vehicle condition, and all receipts.
- Note the date, time, tow company name, driver name, and truck number if available.
- Contact the Connecticut Department of Motor Vehicles to file a formal complaint.
- Consider filing in small claims court if you believe you are owed money for an illegal or improper tow.
Towing Costs in Connecticut
Average towing costs in Connecticut range from $100 to $185 for a local tow.