Key Towing Laws in Connecticut
Rate Regulation
Connecticut Department of Motor Vehicles sets maximum towing and storage rates that all licensed operators must follow.
Licensing Requirements
All tow operators must be licensed by the state and carry minimum insurance coverage.
Vehicle Release Rights
Owners can retrieve vehicles during business hours upon presenting proper documentation and payment.
Abandoned Vehicle Timeline
Vehicles unclaimed for 15+ days may be processed as abandoned after proper notification.
Notification & Signage Requirements
Police Notification
For an unauthorized private-property tow, the tower must notify the local police or resident state trooper within two hours.
Signage Requirements
Lots must post tow signs at each entrance saying cars may be towed, the fees, and the tower's contact or a number to find the car (homes with four or fewer units are exempt).
Your Rights in Connecticut
- Right to regulated maximum tow and storage rates
- Right to retrieve vehicle during business hours
- Right to personal property access without charge
- Right to an itemized receipt
- Right to file DMV complaints against licensed operators
How to File a Complaint in Connecticut
Complaint Agency
If you believe you were unfairly towed or overcharged, file a complaint with:
Connecticut Department of Motor Vehicles
Visit WebsiteSteps to File a Complaint:
- Document everything: take photos of signage, your parking location, vehicle condition, and all receipts.
- Note the date, time, tow company name, driver name, and truck number if available.
- To file a formal complaint, contact the Connecticut Department of Motor Vehicles.
- Consider filing in small claims court if you believe you are owed money for an illegal or improper tow.
Official Sources & Legal References
The fees and rules on this page are drawn from these primary sources - official statutes, administrative codes, and state regulator schedules. We link them so you can verify every figure yourself.
- CT DMV Form K-11 Maximum Towing Charges (Rev. 8-2025)
portal.ct.gov · PDF
- Connecticut General Statutes Sec. 14-66 (FindLaw)
codes.findlaw.com
Regulated by Connecticut Department of Motor Vehicles.
Last reviewed by Daniel Richardson against Connecticut's official state statutes and regulator schedules.
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