Key Towing Laws in Arizona
ARS 28-4836 - Police Notification
A person who tows a vehicle without the owner's consent must notify the law enforcement agency of the jurisdiction where the vehicle was located by telephone within one hour of the tow. Failure to do so forfeits all towing and storage charges.
ARS 9-499.05 - Property Owner Authorization
Non-consensual tows from private property are governed by local ordinance authority under ARS 9-499.05, which also sets signage and maximum-cost disclosure requirements.
Immediate Release Requirement
If the vehicle owner arrives before the tow truck departs, the vehicle must be released. A drop fee up to half the tow rate may be charged.
Storage Facility Requirements
Vehicles must be stored in a secure, enclosed facility. The facility must be open during regular business hours for vehicle retrieval.
Notification & Signage Requirements
Police Notification
Tow companies must notify law enforcement by telephone within one hour of a non-consensual tow. Does not apply to tows directed by a peace officer. (ARS 28-4836)
Signage Requirements
Signs must be clearly visible and readable from any point within the parking area and at each entrance. No statewide minimum dimensions; required content includes parking restrictions, vehicle disposition, and maximum costs including storage fees. (ARS 9-499.05(B))
Your Rights in Arizona
- Right to have your vehicle released if you arrive before the tow truck leaves
- Right to pay only a reasonable drop fee if vehicle is released on-site
- Right to retrieve personal belongings without charge during business hours
- Right to written notice of a non-consensual tow through the state's abandoned-vehicle process
- Right to a hearing to dispute a non-consensual tow
How to File a Complaint in Arizona
Complaint Agency
If you believe you were unfairly towed or overcharged, file a complaint with:
Arizona Attorney General Consumer Protection Division
Visit WebsiteSteps to File a Complaint:
- Document everything: take photos of signage, your parking location, vehicle condition, and all receipts.
- Note the date, time, tow company name, driver name, and truck number if available.
- Contact the Arizona Attorney General Consumer Protection Division to file a formal complaint.
- Consider filing in small claims court if you believe you are owed money for an illegal or improper tow.
Official Sources & Legal References
The fees and rules on this page are drawn from these primary sources - official statutes, administrative codes, and state regulator schedules. We link them so you can verify every figure yourself.
Regulated by Arizona Attorney General Consumer Protection Division.
Last reviewed by Daniel Richardson against Arizona's official state statutes and regulator schedules.
Towing Costs in Arizona
Average towing costs in Arizona range from $85 to $160 for a local tow.